FAQ
Our Most Frequently Asked Questions
Thank you for your interest in learning more about Pullman West, our services, and our team. If we have not answered all your questions, please let us know by scheduling a discovery phone call with one of our dedicated designers. We would love the opportunity to speak to you further about your project.
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Q: What does Pullman West do?A:Pullman West is a full-service design studio specializing in home renovations for the kitchen and bathrooms, custom cabinets for new home construction and interior design enhancements to your home. We do not just remodel your space; we focus on the design and complete the look. Our mission is to be the premier, all-inclusive design, remodeling and furnishing service.
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Q: How do I get started?A:
Pullman West recommends you visit our luxurious showroom to see our room vignettes that include live kitchen and bathroom displays. Take the tour: touch our beautiful quartz countertops, see the quality of our custom-made cabinets, envision our unique lighting displays in your home and browse the 8500 square foot showroom of furnishings for your home design.
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Q: Can I purchase items in your showroom?A:
Yes! Our showroom is at the corner of US 1 and Eyster Blvd in Rockledge, FL with two floors full of furniture, artwork, accessories, and lighting (view map and get directions). It is inspirational and open to the public. In addition, our exclusive relationships with many vendors allow us to order custom and unique items not found in other stores. Our designers attend High Point Market regularly to be inspired and refresh the showroom with new items from around the world.
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Q: Why do I need an Interior DesignerA:
Whether you need a little help or a lot, from answers to a few questions on color selection or furniture layout to help on planning and completing a complicated remodel, the advice and guidance of an Interior Designer is invaluable. Working with an Interior Designer will help you move seamlessly and efficiently through the project, as well as help you prevent costly mistakes or side-steps along the way.
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Q: What is a design consultation?A:
For any Interior Design project or major Remodel project, Pullman West recommends an in-showroom design consultation as the first step in our work with you. Based on your needs, we partner you with an experienced interior designer and/or kitchen and bath designer to help identify the scope, budget, timeframe and desired outcome of your project. To get started, please complete the appointment form by clicking here and our designer will schedule your appointment.
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Q: I want to move forward, what’s the next step?A:
Our design consultations fall within two primary categories: Kitchen and Bath Remodel and/or Interior Design Services. Initial design consultation is $500 and includes:
- Your initial in-showroom consultation to discuss the entire project
- The initial home visit to evaluate the scope of your project; project area, desired design, measuring, electrical, plumbing, flooring concerns,
- construction needs, and identify any problems areas.
- Determine the timeframe and budget for your project.
- Future appointments scheduled for samples and selections
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Q: Why do you need to know my budget?A:
We are committed to providing our clients with the best possible results for their investment. A budget enables us to determine if we are the best fit for your project and if our recommendations align with your vision.
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Q: How much will project cost?A:
While every project is unique, we will give you an accurate estimate of what you will need to spend to achieve your desired outcome. We will also work with you to create and stick to a budget based on your project’s scope of work.
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Q: How long does a remodel take?A:
Depending on the project size, the average project timeline from Pullman West is four to six weeks. However, this is only an estimate. Extensive detailed construction on multiple rooms, permitting, etc. can increase the timeline of the project. As part of the design process, timelines will be discussed prior to project start.
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Q: How soon can my project start?A:
For remodels, our goal is to have all the products in the warehouse before we can start. As part of your design consultation, Pullman West will ask you to start the design process by selecting any appliances, identifying storage requirements, and saving inspiration photos to help the design process move more rapidly and effectively. In most cases, your project will start three to four weeks once all design plans are finalized, all selections have been made and the budget has been determined and approved based on the selections.
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Q: Can I see samples of your work?
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Q: Where are your cabinets made?A:
All cabinets sold at Pullman West are American made. If you would like further information about how our brands manufacture their product, please visit the Wellborn Cabinet, Inc, Starmark Cabinetry, and Bellmont Cabinets websites. Our showroom proudly displays samples, color and style choices.
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Q: Where is your furniture made?A:
We source items from all around the world, however we do provide furniture bench made in America. Sam Moore Upholstery and Charleston Forge are two of our favorites.
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Q: Do I have to invest in a full interior design project, or can I purchase items individually?A:
While we do strongly recommend our interior design services as part of your remodeling project, we do sell items offered through our design center showroom.
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Q: Can I purchase items from somewhere else for my remodel or interior design project?A:
As part of any project with Pullman West, we take care of all sourcing and installation of items. Operating in this manner allows us to provide you with more accurate timelines, warranties, cohesive design and quality service. If we are unable to find what you are looking for within our extensive network of preferred vendors, we will shop for your project at other locations for an hourly fee.
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Q: Do you finance?A:
Not directly but we do work with several third-party financing sources to help complete your project.
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Q: Do you do home additions and exteriors?A:
We concentrate on interior design. This involves anything within the walls of your existing home. However, we will provide design service consultations with outdoor beautification projects. For work outside the existing footprint of your home, we are closely partnered with trusted contractors that specialize in exterior additions, windows, add-ons, etc. and have years of experience completing projects with this combined method.
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Q: Are paint consultations still available?A:
Yes, our paint consultations include wan interior designer visiting your home or business to review the rooms for new paint, discussing your design goals and recommending paint colors best suited for your project. We also provide exterior paint consultations. To schedule time with us, please complete the appointment form by clicking here and select Paint Consultation under the Project tab.
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Q: Do you do new construction projects?A:
Yes, we have worked with local contractors as well as national home builders as their vendor of choice.
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Q: Do you sell B2B (business to business)A:
Yes, we have cabinet dealers, insurance restoration companies and interior designers across Central Florida who purchase our lines. Terms and pricing will be discussed on a case by case basis.
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Q: Where are you located?A:
We are located at 100 Eyster Boulevard in Rockledge, Florida, next to US 1 and the Florida East Coast Railway. View map and get directions.
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Q: What are your business hours?A:
We are open Monday through Friday 10:00-5:00. Saturday and evening appointments are available by calling (321) 392-4686.
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Q: How do I hear about special events?A:
We send a monthly newsletter and special event announcements via email. You can also keep up with our current events by liking our page on Facebook. We NEVER share your information.